Conduct interviews via e-mail

Conduct interviews via e-mail There was a time when all the interviews were conducted face to face. Neither. There are now more likely to interview someone sitting on the other side of the planet. Time zones conspire against us and, frankly, sometimes it is almost impossible to obtain high head to accept a half hour on the phone. The next best thing is a function on the basis of responses obtained from an exchange of e-mail. But there are tips on how to obtain the desired information. How many questions? You can not make a 500 word article in two-citations and "You all are very good" statement, as you often get out of senior managers. The answer is to ask many questions. I have often my e-mail with an apology, saying that I am sorry if the questions seem rather 'disheartening, but not help me get a better feature that explains the role of "X" services in the future. No one will oppose you try to do its best feature! However, more than 15-20 questions and your e-mail starts to resemble something like the Spanish Inquisition. The wording of the question in the secret oral interviews is to use open questions. But it is much more when it comes to using e-mail. Consider the following questions and answers: Q. Your advertising campaign is a success? A. Hm yes, not much use that one. OK, groped a different approach to D. What was your last advertising campaign successful? A. Very Ah! Let's try that once with an open question: D. How did you measure the effectiveness of your advertising campaign and what the results? R. Well, Steve? Now we are somewhere. If we consider the issues in e-mail to reflect on all the answers you may receive. Try to get to a question that forces the interviewee to tell you more about this topic. In a famous interview, someone asked Gene Roddenberry, the creator of Star Trek, how companies in the chain motors work. He replied: "Very well, thank you!" Injecting personality When you ask someone face to face, you usually get a notebook with lots of very usable quotes. When you run the same interview via e-mail of people in May. The solution is to ask questions about how the person felt something, or what the emotions were caused by the fact that you are discussing. It is likely that prices will include words such as happy, ecstatic, disappointed, disgusted, happy, tired, exhausted - the words that are good prices. Always and lastly, a question like "Is there anything else you want to add or is there a question that should be asked?" This shows that you are leaving the door open for the interviewee to add other materials and to recognize their ignorance of the topic. Finally, I thank the interviewee in advance for taking time from their busy schedule to answer your questions and who prefer a telephone based on the next time. Therefore, the burden is on the back to make time for you when you arrive to interview again! About the Author Steve Nichols (runs InfoTech Communications, specializes in online communication. Steve has served as a consultant and trainer for many blue-chip companies Aviva, AWG, Shell, BT, Standard Life, HBOS, BNFL, Accenture and Australia New Zealand Bank.